Central: How to use chatbot for queries and raising ticket

This guide provides a streamlined approach to utilizing a chatbot for resolving warehouse management queries and ticket creation. By following the outlined steps, users can quickly access helpful articles or directly communicate with an AI agent for immediate assistance. If further support is needed, the guide also explains how to connect with the Leanafy team for personalized help.

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1. Navigate to https://central.leanafywms.com and login if required!
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2. Click on the chatbot

3. Click on 'Search for help.' Here, you can find all the articles related to our WMS and the necessary steps to perform warehouse operations.

4. Navigate to the section where you need help.

5. Find the article and click on it to see all the steps for that warehouse operation.

Tip: You can also directly ask your queries to our AI agent, which will assist you with all the support you need. Here are the steps:
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6. Click on "Ask a question".

7. Enter your query.

8. You will receive all the necessary steps and related articles for the warehouse operation query you made.

Tip: If this isn't what you're looking for and you need additional support, you can always connect with the Leanafy team by following the steps below:
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9. Click on "Talk to a person 👤"

10. Enter the message/query with all the details to help the Leanafy team understand your issue and provide you with relevant assistance as soon as possible.

Tip: Your ticket has been created, and our team will respond within 24 hours to assist you with all the help you need.